Thinking of buying a new VoIP telephone system?

Buying a VoIP telephone system has never been more complicated. 10 years ago, it was simple. Select the number of ISDN lines you wanted, choose between the leading PBX’s on the market (typically a choice between Avaya, Panasonic, LG, Samsung, LG, Samsung, Nortel), select the number of digital handsets you wanted, and that was it. Now, you have a choice of hosted providers, legacy PBX’s & IP PBX’s. You can have an IP PBX on premise, or in the cloud. You can have Hybrid’s (best of both). You can rent, you can purchase, or you can lease purchase. VoIP telephone systems really do come in all shapes and sizes……. Read more

Could Microsoft Teams bring us the ultimate in Unified Communications?

Check out this article from UC Today:

The more we learn about Microsoft Teams as the company’s flagship collaboration and communication product, the more compelling the offering becomes. For those in search of a hybrid approach to communications, the option available to bring a PSTN carrier to the Teams network will allow users to connect their own SBC to the Microsoft Teams setup. The Office 365 model will make the most of the “Bring Your Own Trunk” solution otherwise known as Direct Routing.

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Phone system planning is not always as simple or straight forward as you would wish. However planning can be done with some level of ease in Office 365 for a Cloud PBX solution.

Check out this Microsoft article:

Find information on Microsoft’s Phone System in Office 365 (Cloud PBX) solutions for enabling call control and Private Branch Exchange (PBX) capabilities in the Office 365 cloud.

Microsoft offers a variety of options for enabling your users to call landlines and mobile phones through the Public Switched Telephone Network (PSTN)—whether their accounts exist in Office 365 on Skype for Business Online or in your on-premises Skype for Business Server or Lync Server 2013 deployment.

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